Quality
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
Bridge the gap between business needs and IT solutions. They analyze business processes, identify technology opportunities, and help translate business requirements into technical specifications for projects, improvements and bug fixing.
Key Responsibilities
The CE Global Data Analysis and PIP Management will coordinate and execute the following activities:
- Analyze product quality data from all global markets and generate actionable insights to help the team address top priorities leading the organization to a Digital Transformation on Quality data and Customer Experience improvement.
- Develop technology-based tools (e.g., Power BI or similar platforms) to clearly and consistently present field quality data.
- Ensure key warranty issues and customer perception metrics are clearly identified for each product line and manufacturing facility.
- Analyze warranty data in relation to warranty costs, and interpret and continuously improve information systems that manage these calculations to ensure accurate reflection of reality and support CNH in audits and compliance processes.
- Standardize analytical methodologies across different Product Performance Specialists (PPS) in the region and globally to ensure consistency in prioritization and reporting.
- Support the finance department by providing clear explanations for month-over-month variations in reserve adjustments based on warranty data.
- Manage the Product Improvement Process (PIP), ensuring recall launches are carefully coordinated, that process steps flow efficiently, and stakeholders are continuously informed of required actions. Develop Power BI dashboards for PIP monitoring.
- Monitor ongoing PIPs (recalls) to ensure timely and proper implementation, effective resource use, and adherence to planned timelines.
- Finance basic knowledge: budgeting process, economics, forecast.
- Coordinate / lead a team to support to execute these activities.
- Have transversal connection and synergy with all Quality leader for Construction Equipment from, NA, SA, EMA and APAC.
Experience Required
- Bachelors Degree in Mechanical, Electrical, Agricultural Engineering, IT or related field or Associate’s Degree with 5+ years of experience with automotive, agriculture or construction equipment.
- 5 plus years’ experience with Agricultural or Construction Business
- 5 plus years’ of Digital Transformation Management and Customer Experience
- 5 plus years’ of Leadership experience
Preferred Qualifications
- Strong analytical skills with experience handling large datasets and extracting actionable insights.
- Advanced knowledge of Microsoft Excel, including use of pivot tables, complex formulas, and data modeling.
- Proficiency in data analysis and visualization tools, particularly Power BI and/or Qlik Sense.
- Strong organizational and project management skills.
- Ability to clearly communicate technical findings to cross-functional teams and stakeholders.
- 7+ years’ experience with Data Analysis tools such as Power BI and Qlik Sense
- 7+ years’ experience with Leadership (direct reports)
- 3+ years’ experience working with statistical tools and/or analytics
- Solid understanding of information systems and their role in quality, warranty, and compliance processes.
Pay Transparency
The annual salary for this role is USD $119,250.00 – $174,900.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
At CNH, our people are at the heart of everything we do. That’s why we offer a comprehensive benefits program designed to support your health, well-being, and long-term success. From competitive compensation to flexible work arrangements and opportunities for continuous development, our benefits reflect our commitment to creating an environment where employees feel supported and empowered—both personally and professionally. We believe that when you’re given the tools to thrive, you can drive meaningful impact. At CNH, you’ll not only find the resources to succeed today—you’ll find the foundation to grow a career and build a future.
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “Know Your Rights” poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
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BUILD A CAREER DOING MEANINGFUL WORK
Join us at the forefront of precision technology, automation, electrification, and alternative fuels. Be part of a team that makes a difference with their innovative thinking and inspired creativity.