Quality
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
As the Quality & Product Improvement Specialist, you will solicit, collect, analyze, summarize, and present technical information and develop and propose product improvement programs. The Quality & Product Improvement Specialist will, analyze product quality data from North American markets and generate actionable insights to help the team address top priorities.
Key Responsibilities
- Develop technology-based tools (e.g., Power BI or similar platforms) to clearly and consistently present field quality data.
- Ensure key warranty issues and customer perception metrics are clearly identified for each product line and manufacturing facility.
- Analyze warranty data in relation to warranty costs, and interpret and continuously improve information systems that manage these calculations to ensure accurate reflection of reality and support CNH in audits and compliance processes.
- Standardize analytical methodologies across different Product Problem Solvers (PPS) in the region and globally to ensure consistency in prioritization and reporting.
- Support the finance department by providing clear explanations for month-over-month variations in reserve adjustments based on warranty data.
- Manage the Product Improvement Process (PIP), ensuring recall launches are carefully coordinated, that process steps flow efficiently, and stakeholders are continuously informed of required actions. Develop Power BI dashboards for PIP monitoring.
- Monitor ongoing PIPs (recalls) to ensure timely and proper implementation, effective resource use, and adherence to planned timelines.
- Finance basic knowledge: budgeting process, economics, forecast.
Experience Required
- Bachelors Degree in Mechanical, Electrical, Agricultural Engineering, IT or related field
- 6+ years experience with automotive, agricultural or construction equipment
Preferred Qualifications
- 6+ years’ experience with Data Analysis tools such as Power BI, Qlik Sense, and Microsoft Excel
- 3+ years’ experience working with statistical tools and/or analytics
- Basic programming knowledge (e.g., Python, VBA, or SQL) for data processing and automation
- Solid understanding of information systems and their role in quality, warranty, and compliance processes.
- Ability to clearly communicate technical findings to cross-functional teams and stakeholders.
- Strong organizational and project management skills.
Pay Transparency
The annual salary for this role is USD $105,750.00 – $155,100.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
Click here to learn more about our benefits offerings! (US only)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “Know Your Rights” poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
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BUILD A CAREER DOING MEANINGFUL WORK
Join us at the forefront of precision technology, automation, electrification, and alternative fuels. Be part of a team that makes a difference with their innovative thinking and inspired creativity.
