Communications
CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.
The Technical Writer will craft and develop comprehensive and accurate technical information that meets all standards of CNH worldwide dealers and customers. This project team member will build new and major updates of technical information and rely on understanding of CNH equipment, organization, and processes. This role will focus on the Service Manual and diagnostic information required to efficiently diagnose and repair issues in the field.
This position is eligible for hybrid work arrangements – which will require 3 days per week in our Racine, WI office.
Responsibilities
- Develops clear written materials to support quality activities such as operations, maintenance or repair manuals, training
documentation and standard operating procedures, specifications and help systems. - Interviews technical staff to collect process or product information and specifications.
- Develops and maintains procedures and standards for maintaining documents and change control of documents, including
document development, approval, production, distribution and amendment. - Maintains computerized document control records management system and/or hardcopy documents to ensure compliance
with all applicable and required standards including GMP (good manufacturing practice) and QSR (quality system regulation)
requirements. - Adheres to established terminology, style and editorial quality standards.
- Distribution and training of created publications as needed.
- Other related duties as assigned
The annual salary for this role is $63,000 – $75,600 (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
Qualifications
- Bacherlor’s degree in technology, Automotive, Agricultural, or relevant discipline with 3 years of experience in mechanical, electrical and hydraulics OR
- Associates’ degree in technology, Automotive, Agricultural, or relevant discipline with 5 years of experience in mechanical, electrical and hydraulics OR
- High school diploma with at least five (8) years of experience in Automotive, Agricultural, mechanical, electrical and hydraulics.
Preferred Qualifications
- Basic computer knowledge, MS Suite, and navigation between multiple systems.
- Experience with Arbortext is preferred.
- Hands on with mechanical repairs is extremely helpful.
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “EEO is the Law” poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnh.com.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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