Sales and Marketing

Technical Corner Specialist – Data

Job ID: 21254
Location: Modena, Emilia-Romagna, IT
Job Family: Sales and Marketing
Job Type: Permanent

Engineering & Technical
Industrial
commercial
early-career

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COMPANY PROFILE:

CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyer, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.com  

PRIMARY FUNCTION:

The Technical Corner Data Scientist will help to identify crucial parameters of operation of customer machines and work with Technical Corners to provide them early insight of actions that can be taken to reduce downtime. As a member of the Product Support organization the Technical Corner Specialist will work with the engineering, product development, technical support and brand service teams globally to identify opportunities to monitor and proactively contact dealers to expedite the diagnostic and repair process.

ESSENTIAL RESPONSIBILITIES:

  • Identify opportunities for proactive downtime reduction using data trends
  • Supporting the Technical Corners in their daily task in data analysis (ADX & DataBricks)
  • Creating Dashboards for the Technical Corners & other CNH departments within ADX or PowerBI
  • Supporting the Technical Corners to become predictive by using DataBricks & Python & AI, to scan the data on opportunities.
  • Provide expert technical advice based on data from machine performance monitoring to CNH departments. 

QUALIFICATIONS/REQUIREMENTS:

  • Industrial or agricultural engineer or equivalent through experience, with good knowledge of agricultural machinery
  • Experience in service / after sales related activities or engineering
  • High dedication in terms of independence
  • Good social, communicative skills
  • Languages: Good English Knowledge
  • ICT skills: Microsoft package, CNH applications, data analysis, ADX (Azure Data Explorer), DataBricks, Python, …
  • You are able to structure/use Data

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