Human Resources
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
The Training Content Developer will develop comprehensive training course materials in support of Agriculture brands for dealer service technicians, field personnel and internal company personnel. This includes technical service training as well as operational, sales, and product application training. They will work in a team environment to develop diverse training curriculum on assigned products including all support materials, while maintaining a professional training environment. Communicate with Technical Support, Quality, Product Management, Sales, Marketing and field personnel to identify training needs/issues to achieve holistic product support and business training objectives.
This position is eligible for a hybrid work model and can be located in Racine, WI or Ames, IA.
- Develop comprehensive training courses including technical, operational, sales, and product application training for dealer service technicians, sales personnel, field personnel and internal company personnel.
- Design & develop comprehensive training support materials for current and future product launches.
- Collaborate with product teams to ensure training materials are developed and ready for all new product introductions.
- Deliver various training courses to global training staff to ensure common facilitation strategies and materials are being used across all training types.
- Assist other product support areas (Technical Support and Technical Publications) as required.
- Ensure training courses and materials meet department guidelines including pre-post testing and standard course evaluations.
- Deliver various training courses (technical, operational, sales, product) based on the material created.
- Work at offsite locations to present localized training. (Approximately 20% of the time).
Annual base salary range for this position is $84,000 – $112,000 USD. (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
The qualified candidate will have:
- Associates Degree and a minimum of three years of mechanical and training experience OR a High School Diploma with a minimum of five years of mechanical and training experience
- 1+ years of customer support experience
- Ability to travel up to 20% within North America
The ideal candidate will have:
- Daily use of Microsoft Office Suite including Excel, Power Point, Outlook, etc.
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “EEO is the Law” poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnh.com.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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