Dealer and Customer Service
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Intern Program Overview
We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences—designed to develop and inspire the talent of tomorrow. Interns will work full-time hours during the summer.
Job Purpose
The Technical Support team provides critical assistance to CNH customers, dealers, and OEMs by troubleshooting issues, delivering training, and supporting product performance through multiple channels. From phone and email support to events, testing, and training sessions, the team ensures that customers receive timely, accurate, and effective solutions.
As a Technical Service Specialist Intern, you will gain hands-on experience supporting customer service activities while building technical knowledge and communication skills.
Key Responsibilities
Your responsibilities may include:
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Supporting customers, dealers, and OEMs through troubleshooting calls and emails
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Assisting in the delivery of training sessions for both internal and external audiences
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Providing support at events, demonstrations, or testing activities
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Collaborating with the Technical Support team to address customer inquiries and escalate issues as needed
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Documenting common issues and contributing to knowledge-sharing resources to improve customer support processes
Preferred Qualifications
Candidates may be pursuing an Associates, Technical, Bachelor’s, or Post-graduate degree in the following majors or a related field: Ag Systems Technology, Precision Ag, Ag Business, Agronomy
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future.
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “Know Your Rights” poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
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Junte-se a nós na vanguarda da tecnologia de precisão, automação, eletrificação e combustíveis alternativos. Faça parte de um time que faz a diferença com seu pensamento inovador e criatividade inspirada.
