Supply Chain
About Us
Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.
Grow a Career. Build a Future!
Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
Job Purpose
- Customer service: act as referent point for LAR/NAR/EMEA plants on the daily activity, providing reports for orders management and supporting them to find solutions for critical material
- Export shipping: procure and consolidate material from Indian supplier, containerization and shipment (including re-selling and exporting) to CNHi plants overseas in LATAM, NAFTA and EMEA
Experience Required
- Previous experience in Customer Support & Claim Function
- Previous experience in Packaging development in an Industrial warehouse or Assembly Plant.
- Very good capacity to work under pressure and with flexibility.
- Should have 8 ~ 10 years of Experience in similar profile.
- Positive approach & behavior
- ERP System: LN and SAP Knowledge is mandatory
- MS Office, especially Excel & Teams
Key Responsibilities
Customer Service :
- Collect requirement from LAR/NAR/EMEA Plants for urgent parts movement by Air or Sea
- Coordinate with 3rd Party Logistics Providers ( Warehouse, Carriers, Customs Brockers) in order to distribute all necessary documents.
- Be the reference point for all IT related issue in document generation and coordinate with WMF Governance team and IT to resolve the issue on priority.
Claim management:
- Administration of claims received from customer plants
- Act as a focal point for all claims relating to quality issues, parts mismatch, packaging damages, etc.
Packaging:
- Support Purchasing Dept. in the definition of correct packaging requirements to material suppliers
- Define, implement, and monitor new packaging solutions to achieve savings on packaging/transport and best in class quality.
Preferred Qualifications
What We Offer
We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
- Flexible work arrangements
- Savings & Retirement benefits
- Tuition reimbursement
- Parental leave
- Adoption assistance
- Fertility & Family building support
- Employee Assistance Programs
- Charitable contribution matching and Volunteer Time Off
Condividi questa posizione
Il nostro team delle aree progettuali e tecniche
Esplora le opportunità di carriera gratificanti ed entusiasmanti nelle nostre aree progettuali e tecniche, dove puoi far crescere le tue capacità e la tua esperienza, far avanzare la tua carriera e soddisfare le esigenze della clientela con soluzioni innovative.
SCEGLI UN LAVORO IMPORTANTE PER COSTRUIRE LA TUA CARRIERA
Unisciti a noi che siamo all’avanguardia delle tecnologie di precisione, dell’automazione, dell’elettrificazione e dei combustibili alternativi. Sii parte di un team che fa la differenza con un modo di pensare innovativo e grande creatività.
