Human Resources
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
The Technical Training Instructor will deliver Service Training courses in support of Construction brands for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and other internal company personnel. They will work in a team environment to craft, develop, and deliver training curriculum on assigned products while maintaining a professional training environment. They will also communicate with Technical Support, Product Management, and field personnel to identify training needs / issues to achieve product support training objectives.
- Deliver Technical Training courses for dealer service technicians, national/corporate account technicians, customer technicians, field personnel, and internal company personnel.
- Design & develop training courses & support materials on assigned products alongside training developers.
- Maintain equipment inventory for assigned products to support Service Training needs.
- Ensure training courses and materials meet department guidelines.
- Coordinate travel, supporting material and equipment logistics for on site and off site training courses.
- Work at off-site locations to present localized training. (Approx. 20-40 % of the time).
- Assist other product support areas (Technical Support and Technical Publications) as required.
- Assist with equipment and material shipping & receiving on an as-needed basis.
Minimum Qualifications
- Bachelor’s Degree or equivalent experience OR
- Associate Degree or equivalent experience and Minimum of three (3) years of mechanical or training experience. OR
- High School Diploma/GED or equivalent experience and Minimum of five (5) years of mechanical or training experience.
Physical Requirements
- Candidate must be able to lift and move up to 50 lbs as required by job duties.
- Candidate must be able to safely enter, operate, and exit equipment.
Preferred Qualifications
- Technical Knowledge in one or more of the following product areas: Engines, Transmissions, Electric Propulsion, Hydraulics, Hydrostatics, and/or Mobile Electrical Systems.
- Heavy Equipment or Automotive diagnostic experience
- Knowledge of dealership service department activities
- Excellent written and oral presentation skills
- Comprehensive computer skills
- Course development experience
- Knowledge or experience with Adult Learning Methodology
- Knowledge or experience with Remote/Distance Learning
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!
The annual salary for this role is $70,500 – $103,400 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal “EEO is the Law” poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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