Quality

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Field Service Technician, Nordics & Baltics

Do you thrive in providing technical support on Agriculture and Construction Equipment to the Nordic and Baltic dealers and importers, then you may be our new colleague!

Key Responsibilities

You’ll Make an Impact When You:

• Provide on-site technical support to importers on Agricultural & Construction equipment.
• Coach dealers and importers with diagnostic & repair techniques and technical knowledge.
• Perform in-depth investigation into technical issues in the field and document symptoms / actions / findings for escalation to Product Technical Specialists.
• Provide technical support through ASiST by answering requests from the Network.
• Support dealers and importers in specific PDI and Customer training activities.

Experience Required

To succeed in this role, you should have knowledge and experience in the following, but we do not expect you to be an expert in everything.

• Practical and operational knowledge of agricultural machine with a strong focus on IT/Electronics.
• Experience in diagnosing of advanced systems (combined electronics, electrics, hydraulics and mechanics).
• Strong and consistent problem-solving approach.
• Proven hands-on practical skills with ability to work confidently in field environment.
• Skills and knowledge in electronics, software and programming applications.
• Demonstrate the ability to investigate, diagnose and resolve issues in a structured and efficient manner.
• School qualification in mechanical or automotive engineering or related discipline is highly desirable.
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Preferred Qualifications

Competences

• Good general technical attitude with willingness to take hands on practical approach.
• Good interpersonal skills, and capability to work well both independently and as part of a team.
• Good customer service skills.
• Ability to communicate effectively at all levels, with excellent written & verbal skills.
• Very high level of working flexibility required.
• Willingness to travel extensively also abroad and for extended periods, at short notice and to work unsociable hours as required (weekend and evening standby).

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits.