Human Resources
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
The Technical Trainer – Combines will deliver Service Training courses in support of Agricultural brands for dealer service technicians, field personnel, and internal company personnel. They will work in a team environment to deliver comprehensive training curriculum on assigned products, including all supporting materials, while maintaining a professional training environment. Communicate effectively with Technical Support, Product Management, and field personnel to identify training needs/issues and achieve product support training objectives. The instructor should have excellent knowledge of the products, strong communication skills, and the ability to engage and educate diverse audiences.
This position can be located at our Racine, WI or Ames, IA Training Facility.
- Deliver comprehensive Technical Training courses for dealer service technicians, field personnel, and internal company personnel, ensuring effective knowledge transfer and skill development.
- Collaborate with the Development group to create high-quality training support materials on current products, ensuring accuracy and relevance.
- Support other product support areas (Technical Support and Technical Publications) as required, contributing your expertise and knowledge.
- Maintain and manage equipment inventory for assigned products to support Service Training needs effectively.
- Ensure training courses and materials adhere to department guidelines, including pre/post-testing and standard course evaluations, to maintain quality standards.
- Coordinate travel arrangements, supporting material logistics, and equipment for onsite and offsite training courses, ensuring smooth execution.
- Be willing to work at offsite locations to present localized training for approximately 30% of the time, demonstrating flexibility and adaptability.
- Associate’s Degree or equivalent experience in a relevant technical field (e.g., technical education) and a minimum of three years of relevant technical or training experience OR
- High School Diploma or equivalent experience/GED with a minimum of five years of substantial technical or training experience in a related industry. Experience is preferred to be in agriculture, construction or heavy equipment industry.
- Minimum 2 years of customer service or technical support experience, demonstrating strong interpersonal and problem-solving skills through excellent communication, both written and verbal, with the ability to explain technical concepts clearly to diverse audiences.
- Proficient in Microsoft Office suite with ability to learn and demonstrate relevant computer applications and training tools.
- Ability to travel 30% with some overnight as necessary.
CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!
Annual salary range for this position is $70,500 – $103,400. (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal « EEO is the Law » poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.
If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.
Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.
Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.
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