About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.  

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

The Technical Training EST Developer will manage the entire technical training product life cycle for specifically assigned product lines in support of Agriculture equipment for dealer service technicians and internal company personnel. The Technical Lead will manage a team environment to develop and maintain training content on assigned product lines including all support materials and course materials, for new product and current product updates, including model year changes and running changes. Communicate with various stakeholders to identify training needs to achieve technical training objectives. Candidate must be located in one of the following areas: Racine, WI, New Holland, PA, Ames, IA, Saskatoon, SK or Sioux Falls, SD. 

Key Responsibilities

• Be the primary link/contact between all the CNH technical groups and the Electronic Service Tool management team (e.g. know the strategic product range plan, approved budget items, current/future product offering, status of items/projects, manage inclusion of technical teams/members at the proper times, etc)
• Manage the Product Life Cycle spreadsheet (BETA) 
• Manage ordering of the new model year machines & coordinates to order within the GPD program lifecycle
• Identify and acquire the proper training aids for all the facilities where training will be offered.  Train Technical Training with new tools and processes.
• Lead creation of training content (online, instructor led, shop activity books, etc)  Lead developer and trainer for all CNH service tools.  Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it; pull in resources, etc
• Participate in EWTs and end of season reviews for assigned product line(s)
• Review new/MY TI document changes for functional data, schematic, review manuals for content accuracy BEFORE release
• Lead the development of Dynamic Descriptions to be published within service manuals and used for technical training; coordinate with the TI project manager. Lead the creation of colored, dynamic, electrical/hydraulic drawings or animations to support dynamic descriptions to be used within SM for training purposes; supported by TI and training developers.
• Assist PTS/TS on challenging cases; including field support as approved.  
• Participate in and conduct technical training classes, to continue development of product knowledge and delivery quality
• Work with content developers to execute 3D technology in technical training classes

Experience Required

• Bachelor’s Degree with three year of relevant experience OR;
• Associate degree plus five years of relevant experience OR;
• High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent.
• Ability to travel up to 20%
• 1+ years of customer support experience
• 2+ years’ experience with assigned product group (FWD tractors, Cash Crop Heavy tractors, Sprayers, Combines, planters, or tools preferably).
• Excellent written and presentation skills as well as comprehensive computer skills. 
• Technical experience relating to diagnostics of mechanical, electrical (12 or 24 volt DC), and fluid power systems (hydraulic/pneumatic). 
• Ability to articulate how technical systems work to others with varying levels of experience.

Preferred Qualifications

• Multi-department experience (i.e. technical publications, product support, technical support, product management, etc.)
• Experience creating Technical Information for mobile equipment
• Knowledge of Precision Agriculture Applications and Diesel Engine Emissions Systems. 
• Knowledge or experience with Adult Learning Methodology and Distance Learning
• 2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product.
• 2-4 years training development experience using various development tools (i.e. Storyline, Adobe, Power Point, etc.)
• Electronic Service Tool proficiency

Pay Transparency

​The annual salary for this role is $84,375.00-$110,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & Family building support
• Employee Assistance Programs 
• Charitable contribution matching and Volunteer Time Off